Install your equipment with ease The guidelines that you will see in a moment work for me almost in all scenarios and circumstances. They also work for those deploying any type of equipment, not just voice or data. That is the reason why I named this Post “Install your equipment with ease.” Sometime last year, I got stuck working 16 hours on a rushed job. None of the steps mentioned […]
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DS1 in a flash I was able to programmed a new circuit and tested in less than 20 minutes. I already had the DS1 TN464 installed on Port Network 14 Carrier A Slot 13, using the internal ICC CSUs connected to the Service Provider’s Smart Jack. The TN Board was already running the firmware compatible with System’s version. (Check your Avaya Hardware Comparability Matrix for more information). The Service Provider
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Customers’ Punch List – Going Blind! I went to a customer to fix a minor issue this past week, and found myself with a huge punch list given by the site contact. It makes me realize how we just go in blind not knowing exactly what to expect!. How many times have you gone to a site where the customers’ Punch List gets at times unrealistically doable?. I needed to add
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My Server Crashed, now what? 4 Steps to help you repair a bad media server In this Post “My Server Crashed, now what?” – I’m sharing last week’s experience when called out to a customer site and found myself dealing with this predicament; of how long should I spend on trying to repair the corrupted database or rebuild it from scratch?. This particular customer had experienced a power outage and
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Mind of a technician – The Art Of Working Under Pressure. In this post I’m sharing the “Art Of Working Under Pressure” 6 techniques that I use and work for me almost all the time no matter the situation; from 10% to 100% system severity. There could be multiple causes to why a working system is no longer working the way it should. For instance the client will call for service and
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